Cute resource/tools website -- link is specific to Origami Owl, but lots of generic stuff on there too. Click at the top on Products & Services, then Design Styles and look around! CUUUUTE stuff! http://getmybusinesscards.com/getmylockets/
customer service
Text Tip: Happy Birthday
Text Tip: So... my birthday was back in June and on that day I realized something super important. Through Facebook I received hundreds of birthday wishes on my wall (so sweet) and I *think* I scrolled through and was able to see and like them all..... BUT, I also received and responded to SIX Happy … Continue reading Text Tip: Happy Birthday
Text Tip: Business Card
TEXT TIP: Take a picture of your business card. When someone asks you for a business card (or you ask them if they want one of your biz cards) say "Great, I will text it to you, what's your cell number?" Now have their number to send a follow up RedStamp greeting to and they … Continue reading Text Tip: Business Card
Are you creating Customers or Clients?
Something I have always stressed to the Consultants I work with and coach is in order to build a long term business, you need to be in the business of generating CLIENTS not one-time customers. What I mean by that is that you have to be willing to commit to a long term relationship with … Continue reading Are you creating Customers or Clients?
Customer Service Tip
AWESOME Customer Service Tip from my business BFF, Melissa Costello-Fietsam:
BINGO: Team Challenge
A-MA-ZING idea from the awesome, Karen Clark: #dssynergy Thought I'd share a bingo I used to do with my team! I love incentives that motivate them to work! They had to do one thing in each category to win a smaller prize and everyone who did that were entered into a drawing for a … Continue reading BINGO: Team Challenge
Customer Service: Order Delay
Idea from Emely Wang: #dssynergy When a customer has to wait longer than usual before getting their order due to a busy time of the month for the company or other delays, I slip one of these in their thank you cards. I always keep the customers up to date about what's happening with their … Continue reading Customer Service: Order Delay